We stand behind every chair we build! Hear the experiences of those who have purchased church chairs from Bertolini Sanctuary Seating firsthand...
Bertolini Sanctuary® Seating had the greatest opportunity to manufacture and custom build the Millennia chairs for North Point Community Church in Alpharetta, GA. “Bertolini is proud to have Andy Stanley’s North Point Community as part of our portfolio of satisfied customers. Here’s what Andy Stanley has to say about chairs.
This video is from http://northpoint.org/messages/musical-chairs/
“You Have Developed Such A Great Reputation And Obviously Have A Passion For Meeting The Needs of Churches.”
Dr. Mr. Bertolini,
Last week I was having a discussion with a colleague of mine regarding the seating in our ‘black box’ -style Studio Theater. He was assuming that our chairs were relatively new and I found myself having to convince him that they were in fact several years old. I started to explain to him some of the unique features and engineering that go into your chairs. Later that day, curious, I pulled my Bertolini file and discovered that our chairs were delivered over seven years ago and it inspired me to let you know how astoundingly well our Bertolini chairs have performed.
I have served as Technical Director for the Cypress College Theater Department for thirty years and have seen my fair share of chairs come and go. I contacted Bertolini Sanctuary Seating after serving on the design team as a member of CrossPoint Church, also in Chino. It was that project that introduced me to Bertolini’s unmatched quality and I knew your chairs would serve our needs at the college well. Unfortunately my coworkers were not so easily convinced since we were in the process of replacing other church chairs that I had convinced them to buy only a few short years earlier. Those chairs proved to be a complete nightmare with plastic feet constantly falling out of the legs, particle board seats cracking in two, and frames bending hopelessly out of shape. It wasn’t until I borrowed a chair from CrossPoint Church and (using of a sledgehammer) showed them firsthand how superior your chairs are that I was given one more chance to show that a ‘church chair’ could function in our environment.
I remember calling Bertolini and speaking with Carol Brown who seemed genuinely surprised that I was calling representing a non-church entity. We bought all the chairs we knew we needed plus about another 20% so we would have extras to replace any that might fail, a strategy that proved to be completely unnecessary. We had three very tall stacks of chairs still wrapped from the factory in storage for over six years before we finally unwrapped them but only because we had an event that required the use of an unusually large number of chairs. It was then that we noticed that it was nearly impossible to tell which chairs were essentially brand new compared to the chairs that had been in constant service for six years.
The fact is that we have only taken one chair out of service in all these years and that was only because someone had opted to set a hot curling iron on its seat and burned a hole through the fabric. It’s not as if our students haven’t tried to destroy your chairs. I have seen them stacked poorly and tip over many times. They have fallen off the back of our utility cart, occasionally used as an impromptu lumber rack, and of course often used as an unauthorized substitution for a step stool. But our chairs still look great and are as comfortable as always to sit in, even for extended periods of time. I’m not sure if there will ever be a need to replace our Bertolini chairs … certainly not in the foreseeable future. Maybe that is the only flaw of your business plan; that your quality is so good it naturally limits how often your customers might need to replace their chairs.
Our Bertolini chairs have shown up in unexpected places as well. Since they are hands down the best looking and most comfortable chairs on campus, they are routinely requested by our president’s office to provide seating on stage for all sorts of campus events. Each May they appear on the dais during our commencement ceremonies. We even drag a couple dozen or so chairs to the Disneyland Hotel Grand Ballroom each February to provide seating on stage for honorees during on Foundation’s biggest event each year, The Cypress College Americana Awards. We much prefer to handle your chairs over the ballroom’s accent looking and extremely heavy banquet chairs. Some of our Bertolini chairs even make it around my own family’s dining room table for Thanksgiving and Christmas where they have proven to be favored over our normal dining room chairs. Sooner or later each year a guest will end up asking about the chairs and I find myself bragging about how they are built right here in Chino!
I know that you have your Bertolini Hospitality and Design division but I was curious if you had ever considered branching out into the Education and Entertainment fields? Your theater style seating could certainly compete with traditional manufacturers that sell their seats for twice as much. The last 10-15 years our college has been plagued with purchases of poorly designed educational furniture that proves to be much less than robust. I even have an idea or two for task specific products.
You have developed such a great reputation and obviously have a passion for meeting the needs of churches. It would be understandable if you are hesitant, not wanting to lose focus of your primary business. I, for one anyways, would be curious to see how successful a Bertolini (let’s call it) Education and Entertainment Division might be. I believe your innovative engineering, ergonomic design, and superior value could easily be appreciated in these fields. I wish you a good day and thank you again for providing such well-designed and built chairs.
Cypress College Theater
“Hi Carol! Here are the pictures of our new church chairs. We’re very happy with the chairs and will gladly recommend them to other churches if we hear they are looking at making a purchase. I wanted to let you know we were very satisfied with everything from your end. We’re very pleased. Thanks for all your help!” -Daniel Moore of Martensdale Community Church in Martensdale, IA.
“Hi Jan, Just thought that I would let you know that our chairs arrived about 9:15 this morning. Got them all set up in the sanctuary and they look great! Everyone just loves them! It’s been a pleasure doing business with you and your company.” -Vern Huebner of Prescott Valley United Methodist Church in Prescott Valley, AZ.
I would really like to say “Thank You” for your quick response in sending two chair backs to replace the ones that had their pocket edges come loose. When you say that you stand behind your chairs, you mean it! We are so thankful that we went with Bertolini who has proven in so many ways to be a leader in Sanctuary chair providers. Again I thank you!” -Wayne Terres of Grass Valley Baptist Church in Grass Valley, CA.
“Holly, This Sunday, Oak Grove Baptist Church will dedicate our new Worship Center. As you can tell from the attached picture, everyone will have a beautiful chair to be seated in! Thank you for the excellent service extended to our church. You were a pleasure to work with. Every question was answered in a very professional manner. You definitley know your product! The communication of when the chairs would be delivered and the delivery process was very streamlined.” -Melinda A. Rubenkoenig of Texas Christian University in Fort Worth, Texas.
“Hi Carol, The church chairs are a big hit and everyone loves them. They are just what I had hoped and your service was perfect. Thank you so much for helping get our new building off to a good start!” -Debra Parks of Unitarian Universalist Church of Casper in Casper, WY.
“Carol, Thanks so much for your service, we are well pleased with the church chairs and I am sending you three pictures of our setup!Thanks again!” -Pastor Larry Vickery of New Town Baptist Fellowship in New Town, ND
Congratulations to Perham Baptist Church in Perham, Maine on their new Bertolini Church Chairs!
“Carol, We are very happy with our new Bertolini chairs and the service we received. You guys are great to work with. We will not hesitate to contact you if we need more…and we’ll highly recommend you to any others we hear are looking…have a good day!” -Laretta Benjamin of Englewood Christian Church in Indianapolis, IN.