“Good Morning Mike and Jan! It was wonderful to hear that you will take care of this situation with a replacement order -manufactured and shipped. In fact you always appreciate the opportunity to serve me and my organization. This situation gives me more confidence in Bertolini Sanctuary Seating. In a way I appreciate that this situation happened, because I can inform potential customers of my experience and your service to rectify the situation. It was a pleasure to inform Lista Misjonsmenighet about the solution. Have a nice day!” -Olav Vegge of OV Imports in Rudjord, Norway.